Can I still order handmade clothing and gifts from you?
Yes, we work with professional wholesalers with whom we have a long-standing relationships with, this allows us to continue to source our amazing range of clothing products and print applications, while delivering them safely in these uncertain times.
Will me order arrive on time?
Our delivery partners such as; Royal Mail are currently experiencing a significant increase in demand, therefore please allow an additional 1-2 days for you delivery. We aim to dispatch orders on time, as per our currently processing times, but unfortunately delays may occur due to reduced stock levels, our delivery partners are working hard to deliver exceptional services we have come to expect, in these difficult circumstances.
Will me delivery be safe?
Our delivery partners, Royal Mail, have put measures in place in line with preventative guidance from the Public Health Authority. They have also made a series of adjustments to their parcel handling procedures.
In order to protect both the recipient and the delivery personnel as much as possible, they are minimising contact during delivery. They will not be handing over hand-held devices to customers to capture signatures but instead log the name of the person accepting the item. Additionally, where an item won't fit through the letterbox, they will place the item at the door. Having knocked on the door, they will then step aside to a safe distance while the recipient retrieves their item. This will ensure your item is delivered securely rather than being left outside.
All staff involved in the handmade production and/or packaging of your order are using additional safety equipment with frequent hand a surface sanitising.